Servicing

Change Mobility use Beaucare’s servicing department to offer extremely affordable repairs and check ups on equipment. The servicing team has decades of experience under their belt, often working on critical life-saving equipment in care homes. Our dedicated service department, have a team of fully qualified and CRB checked engineers. All servicing is carried out to industry standards including LOLER certification for hoists and slings.Working within industry guidelines and accredited with ISO 9001 quality standards, the Beaucare® service department are one of the best mobility equipment servicing teams in the country.

Our fleet covers the UK and can undertake the works on or off site using manufacturer’s parts if required. Our team services and repairs any brand of equipment including Arjohuntleigh, Gainsborough, etc.

Understanding that mobility equipment is vital for everyday use is at the forefront of the service department, ensuring that all equipment is in working order, all the time.

Why use Change Mobility for your Equipment Servicing needs?

The Service department is made up of a reliable and professional team of engineers. Due to an increase in demand over the last 10 years, the service department has grown rapidly and has quickly become one of the most trusted service teams for care homes and the healthcare industry.

  • Nationwide coverage
  • Diverse product knowledge on all major brands
  • A full range of spares in stock for an extensive variety of products
  • Established manufacturer relationships for swift delivery of parts
  • Dedicated service support team

Change Mobility Engineers

All the engineers are fully trained and LOLER certified. All the engineers are in a CPD (Continued Professional Development) scheme, which means they are up to date on all products and equipment.

  • Proactive training with a range of manufacturers for new and existing equipment
  • Regular reviews of manufacture updates
  • Impeccable service – smart, reliable, trustworthy and swift

Equipment Testing

When the Change Mobility service team test equipment it is put under a rigorous testing and thorough inspection every time. The engineers will only pass the equipment inspection after meeting all of the stringent criteria, using a tried and tested checklist.

Equipment Maintained:

  • Moving and handling hoists
  • Standing & raising aids
  • Celiing track hoists
  • Baths
  • Bath lifts
  • Profiling beds
  • Mobility Equipment
  • Slings
  • Wheelchairs
  • Scooters
  • Scales

Service Support Team

The professional service support team at Beaucare® keep track of inspections and other servicing dates, notifying the customer in advance to arrange a convenient inspection date. Fully trained staff are there to offer help and advice over the phone, avoiding unnecessary call out costs where possible.

Engineers

Our team of engineers are all fully trained and LOLER certified.

  • Proactive training with a range of manufacturers for new and existing equipment.
  • Regular reviews of MHRA alerts and manufacturer updates.
  • Impeccable service – smart, reliable, trustworthy and swift.

Repairs

The service vans carry a full range of parts and spares from an extensive variety of manufacturers, this allows the engineers to carry out the majority of repairs on site, on the same day as the initial visit. The servicing workshop has been specifically designed for the testing and repair of equipment including mattresses, scales, hoists, and scooters. Equipment which cannot be repaired on site is collected and returned to the workshop, where the item will be repaired as quickly as possible.

For more information about Change Mobility’s service capabilities, please contact us directly on: 01423 878896

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